Opt Out of Hulu's New Binding Arbitration Clause

Hulu's new subscriber agreement claims to require users to resolve significant disputes through arbitration. It specifically prevents us from participating in class action lawsuits:

ANY DISPUTE BETWEEN YOU AND US, EXCEPT FOR SMALL CLAIMS, IS SUBJECT TO A CLASS ACTION WAIVER AND MUST BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION.

This is a terrible deal for users.1 Hulu gets the right to hire someone to settle disputes. We lose the right to protect ourselves as a group if Hulu does something horrible that hurts us.

They provide a method for rejecting these clauses in section 7, subsection 7 "Opt-out." If you wish to retain your legal rights, you have to send them a physical letter stating that you wish to opt out of both the arbitration agreement and the class action waiver. This is the letter I'm sending them:

Me
123 Main St.
Tampa, FL
me@example.com

February 1, 2024

Disney Opt-Out
P.O. Box 11565
Burbank, CA, 91510

Dear Opt-Out Team:

I am opting out of the Hulu Subscriber Agreement's arbitration agreement and class action waiver.

Sincerely,
 
 
 
Me

I highly recommend you send your version of this typo: email physical mail to Hulu. Otherwise, you'll lose important legal rights to protect yourself legally if Hulu acts in a way that harms you.


  1. I'm not a lawyer. Ask your own lawyer if they agree. I believe they will. ↩︎