Path: pictures / ecco-shoes / paul

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Spent couple hours emailing and phoning Ecco customer service and now realise that they don't have any. They not up to speed or standard in any way incredible lack of professionalism from the front line customer service hotline in the Netherlands (01483 411001), remarkable! faulty product faulty service are they trying to buck the trend?

I think they are on a expansion program of dedicated Ecco shops because they are bound to loose high street stockists. Normal retail outlets with thier own customer service reputation won't want to be associated because they don't need the hassle without any back up. These Track boots retail 129.95 GBP they have so little use they could go on display in the shop if it wasn't for the sole falling apart. Heaven forbib someone could break an ankle.