Is there anything concrete that can be done aside from all the crap about"wasting thier time" and crank calling them and so on. I have filed complaints with the FTC anf am going to try the police route that was suggested. But seriously, is there anyone who has had success with stopping them or successfully prosecuting them?

I just received 2 phone calls from them within the last 5 minutes.

Caller ID has 488-000-5545 and 567-248-4455

everytime i go to Facebook.com it comes up with card member services website they have totally taken over..... whats going on??

I pressed nine to collect my $500 for them calling me when I am on the list. The guy wasn't mean, but hung up on me when I asked for contact info. Phone number on caller ID was 813-305-5214. Somebody has to stop this!

Today the call came from this #813-305-5214, and like several other people before me I press 9 to talk to someone to tell them to put me on the DNC list and they hang up. When I called the # back it has a message in spanish that the person is not available, go figure.

Just recieved a similar call as listed above. The phone number read 1 661 378 7380. How do they get out numbers? Can they be stopped?!

I've not gotten a call like this for months, but i got one today. This time the scam says the President and Federal Government... and the Lower your interest rates.

How can these fuckers who call keep calling with it's all just a bunch of Bull Shit?

Sooo..I just got a call from these people like always and this time I decided lets talk to someone..So I spoke with a man, and kinda went along with it for a while..I asked him for a phone number to call him back as of course I don't have my credits cards on me. and he ignored me and kept discuss how I was "qualified" I finally said I'm at work, I will have to call you back..what is your number please? again he wouldn't answer me..So I asked him exactly what company does he represent, and to provide a phone number. He said we will call you back and hung up on me! Anyway..the number that they called me from THIS time is 214-600-1971.

Their real phone number is: [redacted], which is registered to PHL International at 836 S Military Trail, Deerfield Beach FL - head honcho is Mark Burton (little jewish guy who is never at the call center). Their parent company is American Debt Negotiators (866-969-4236), owned by Ran David Barnea, supposed home address is 21955 Cypress Dr, Apt 48f, Boca Raton, FL. They use several spoof names such as "Cardholder Services." I've received scam calls about car warranties from them too. Don't rely on the caller id because they use fake numbers. Use the above information to report them to www.donotcall.gov/ - "file a complaint." You could also crank call them if it makes you feel better. :-D

Scam Message: "Hello. This is cardholder services calling in reference to your existing credit card account. There is no problem with your account. However you are now eligible to receive as low as 6.9% interest on your existing account provided you owe at least four thousand dollars in credit card debt. At this time, your eligibility for the reduced rate is expiring. Please press one to speak to a live representative to lower your interest rate or press two to discontinue further notices."

Their real phone number is: 954-426-2642, which is registered to PHL International at 836 S Military Trail, Deerfield Beach FL - head honcho is Mark Burton (little jewish guy who is never at the call center). Their parent company is American Debt Negotiators (866-969-4236), owned by Ran David Barnea, supposed home address is 21955 Cypress Dr, Apt 48f. They use several spoof names such as "Cardholder Services." I've received scam calls about car warranties from them too. Don't rely on the caller id because they use fake numbers. Use the above information to report them to www.donotcall.gov/ - "file a complaint." You could also crank call them if it makes you feel better. :-D

Scam Message: "Hello. This is cardholder services calling in reference to your existing credit card account. There is no problem with your account. However you are now eligible to receive as low as 6.9% interest on your existing account provided you owe at least four thousand dollars in credit card debt. At this time, your eligibility for the reduced rate is expiring. Please press one to speak to a live representative to lower your interest rate or press two to discontinue further notices."

Have received the same type of call twice now. Strange since their opening spiel is about how there's no problem with my card but they want to lower my interest rates. Strange thing is that my wife spent us into bankruptcy and we no longer have a credit card.
I've notified the do not call people but with all those numbers which seem to change regularly, I don't know what they can do.

This is the best discussion forum of this scam I have found. What everyone is saying is true. These folks are rude and won't stop calling no matter what you do. One time when I asked what it takes to get them to stop calling they said I had to pay them to get off their list. I said I am on the do not call list. They said I am not on THEIR do not call list. I think this is extortion! I sure hope someone finds a way to stop them. They have people working for them that clearly enjoy making everyone angry who doesn't go along with their scam.

Ok, I've just been hanging up on this recording for over a year, it seems. My husband took the bait the other day, though, and "dialed 9". He asked who they were, and why we were getting calls from them when we are on the dnc list. They hung up on him. So today when the recorded call came through, I chose to talk to a person. I said "I don't know who you are, but you spoke with my husband the other day who asked you to remove him from your call list, now I am asking the same. If you call again, we will take further action." At this time, I heard several people in the background talking and laughing. The lady said "What are you going to do, spank me?" I was shocked by this statement. I told her that was very unprofessional, and I demanded to talk to her manager. She asked me who I was, and I told her she was to tell me who she was, and what company she worked for. She said "I'm your grandma." Then she hung up. Wish I had caller ID, but not sure that would have helped since you all are saying the numbers are bogus. Next time, game on. I should have started crying and said "my grandma just died today... is this really you, grandma? Are you in heaven?..." I have all kinds of fun schemes worked up in my head for next time.

This whole Card Services Scam has been going on since 2007 in some form or another. It will never stop until the phone companies all get together and make it impossible to "spoof" the caller ID systems. Forget trying to track it by Caller ID - the # displayed is not theirs. I suspect if someone really wanted to chase this the only way would be to let the charge go to your credit card and then via your credit card company get the company name, address, etc. that made the charge and/or bank and track it backwards. Would be a lot of work and likely would be folks at the CC company and banks that would not help due to fear of giving out info they shouldn't. I had an issue with these calls coming in and they appeared at the time to be from a company that was associated with BMV owned by Ran Barnea - there is quite a bit of info on the web on how to get ahold of him and/or his companies. I sent an email to them stating I was reporting them to the atty gen. of Florida and that they had better stop calling me. Haven't had a call in over a year.

I really hope no one is falling for these guys.

I just got a robo-call on my cell phone from Credit Card Services. My work cell phone. And I work for a Federal law enforcement agency.

Unfortunately, that didn't seem to concern the guy I talked to, who said he'd only take my number off the list if I bought him an XBox 360. Then he hung up. Darn spammer punks don't respect or fear anything these days, do they? :/

Unfortunately, since he's not an undocumented foreign national, employer of the previous, smuggler, or pedophile, my agency won't go get him. So I filed a complaint on the FTC Web site and included the cell phone number the call came from: (949) 521-1896. It's from the Saddleback, California, area. I'm assuming it's either a spoofed number or a disposable phone, but I suppose I can hope it's something that can be traced to a specific person and that the FTC can figure out a way to reduce the numbers of these sociopaths.

Glad to see this blog - just in the nick of time IMO
So, received a call from Card Services (go figure!) and thought I'd share the latest "line" They say they are working with Experian. You know, the national credit score company. Just so happens, I do have an account with Experian as part of "fraud" protection of stolen ID. So, sounded somewhat legit. Fortunately, I was right in front of my computer when I answered the phone and decided to go the Experian website. Figured there should be something on the website advertising this credit card interest reduction "service" if it's legit. I tell the guy I'm on the website and can't seem to find anything about a service called "Card Services" He says, oh, go to the bottom on the right and see the link for Debt Recovery (ah, yeah - it's under Enterprise Services which means it's meant for big companies not li'l ol me...) But, I go along and click the link. I am trying to read what's on the page and he's asking me to verify my address and continuing with his speel of how since I haven't missed a payment and have a good score, yada, yada, yada I'm eligible for a lower interest rate. Of course, he just keeps talking about one card - a VISA card I have. Never gave him my name or address or card number. But, for every question he asked, I asked him a question regarding his service - like what's the catch? Why would a credit card want to offer me a lower rate if I'm not missing payments? etc. One of the questions I asked was for a number so I could call him back once I had a chance to "read" up on this new, wonderful service that Experian is offering - the number he gave me is 1-800-847-2911. Turns out that's a legitimate number for "LOST or STOLEN" VISA credit cards. Hmmm....guess he knows that one by heart. Guess I actually asked too many questions because after he gave me the phone number, he said I should go ahead and check them out and then give them a call back using that number and told me to have a nice day. (One more note: The guy was not very
professional and kept calling me "ma'am" like it was a 3-syllable word and the more irritated he got, the more drawn out the syllables become. That's actually what set my antennae a'tingling) Think I'll give Experian a courtesy call and let them know they're being associated with scammers - let the big guy take care of pounding on the little guy.

I always pretend I'm a very elderly (quaky voice) gullible person and say I have to get the credit card from another room. Then I put the phone down and see how much of their time I can waste.

I have filed four complaints with the donotcall registery. Two in the last two weeks. We get up to 3 and 4 calls in one day. I have had my phone service block the number. Nothing seems to work. We have decided to record the initial "hello this is Rachel from card services" and play it back to them.

Thanks to this board and all the 800, 877 etc. numbers. They have to pay for those incoming calls, so when I'm sitting at my desk, I just dial 'em and run up their bill. Fun fun.

Got a call about this just today.

I looked up the number, spent a little while looking stuff up. Eventually stumbled across a couple of buisness with "F" BBB ratings. Found this blog and the FTC complaint against the company.

How in the world when they made a news release on 06-10-2010 about shutting this operation down am I still getting calls from them with the exact same voice message?

I didn't get a call from and "services" but rather an elderly lady trying to give them a piece of her mind. She apparently got my home number from her caller ID the last time they called and, here's the kicker, they were using my last name (verbally) so that it matched with the ID. She said that they were "Card Holder Services" and she knew they were a scam and wanted them to stop calling. Although I feel bad that she's the one having to deal with the calls, what in the world am I suppose to do? She said that once they call back (they usually use an 800 number), she'll give me a call and give it to me. Any suggestions (please forgive the fact that I don't want to read 12 pages of comments)? Thanks.

I used to work with a company that called themselves card services to customers when they first called them, primarily to avoid do not call penalties because they didn't have the proper equipment to remove them from the list. lol After the customer confirmed interest in reducing rates and gave their information they were passes on to the closer department which gave them the real name of the company. Hated that damn job it was a scam it was just doing crap people could do for themselves basically calling the bank and requesting lower rates based on the fact u haven't missed a payment and u pay on time....geez. I stayed there 2 weeks lol.

Please note they got very upset when i asked for there employer ID. In any case they are regulated by FCC all phones cell phones in fact any thing with a FCC approval number is also. They are under the rules/regs of ICC as they are conducting business across state lines. That being said both departments are understaffed and will want to pass the buck unless they have enough complaints. Please feel free to complain every time you get a call as a separate incident, Thanks.

I just got another call from a company that asked me if I wanted to lower my interest rates on my credit cards that are going up “soon”, so I played along and pressed 9. The woman said that she needed my card number to get the info about the account. So I asked her what company for my own safety did she work for, she said “card services” and I asked which card in particular. The answer I received was “we work for all the 700+ card issuers for Visa, MasterCard, Discover, and American Express”. So I asked her for a phone number so I could call he back and was told “when you get a case number for an account we will give you all the necessary numbers” and again asked for my card numbers. At this point I stated I was trying to turn her over to the FCC for do not call list violations and for ignoring me when in the past I have told them to remove me from their call lists. She said “we have never called you this is a new program” which is a bald face lie as they have for years. At which point she tried to sell me on their great program and when I just flat out called her a liar she then hung up. DO NOT EVER give them any useable information at all.

I was called by card services to lower my interest rates on all my cards to a fixed rate of 6.9-0% as long as I was up to date on my payments, and not close to the credit limit. I asked if it was some sort of government thing and she agreed - Yes, its through the government. I was dumb and gave them 1 of my credit card numbers to supposedly verify. After being on hold for 2 minutes she came back on the phone and asked if I still lived on a street that I have never heard of. When I told her that I never lived on that street she abruptly hung up. I tried calling the phone number back 714-697-3204, but it was a busy signal. I immediately called by bank to cancel the card and she informed me that no one ever calls to lower interest rates and they are mailing me a new card with a different acct #. Stupid scammers.

I have also received calls from Cardholder Services. Same story as the rest on here. I was a bit confused at first because on my CC statements it does says Card Services. That sounds so much the same on the phone. I called my CC company and they said they never call customers to lower rates.

It appears that this company is breaking another law at the present time. If the article below is accurate, it appears that caller ID spoofing is now illegal in the US. And I know they do that. I just got a call on 8/2/2010 from them. Caller ID showed up with 000 as the prefix. I doubt if there is a 000 prefix, but I may be wrong.

Check out this story:
http://www.huffingtonpost.com/2010/04/14/house-passes-ban-on-calle_n_537...